WHAT TO EXPECT AT INTERVIEW

Good interviewers should supply you with a breakdown of the interview programme. If you didn't get one, ask what's involved when you call to say you're definitely coming. You will cope better if you've been able to prepare.

Seven standard procedures

Interview by a 'panel' - usually about two to four people. Intimidating, but common. Listen when the interviewers introduce themselves and try to remember their names. This will help you make a connection when you are talking to them. Answer the person who asked you the question, as trying to eyeball everyone will just leave you looking confused.


A series of one-to-one interviews with different people. This is less stressful than a panel interview, but remember to be consistent in your answers. The interviewers will talk to each other!


Interviewers taking notes. This is quite normal - instead of letting it unnerve you, take advantage of the situation by using short, punchy statements and the key words used in the original job ad. Make it easy for them to think you're a good candidate - they're only human, after all.


A presentation. Common for jobs like sales where you'll be making presentations to clients or colleagues. Scary? Yes, but see our tips to help you through in the Development section.


Group activities with other candidates. These test your teamwork. Your ability to listen and communicate, to motivate others, to cope with pressure and to come up with solutions is being tested. Avoid any temptation to take over. Join in without being bossy.


Tests of aptitude, personality or specific abilities, such as manual dexterity. For example your hand-eye co-ordination - over and above your ability to play Grand Theft Auto!


The opportunity to look around and speak to current employees. This is your chance to see what the place is really like. It's easy to tell whether staff are happy or harassed. The look of the actual office says a lot about the value the employer places on the workforce. Keep your opinions about the place to yourself